Shipping policy

When will my order be shipped?

We strive to have all order dispatched 1-3 days after order has been placed. 

 

What courier service do you use?

Our courier services are Australia post. Your shipping rates are based on the parcels weight and is calculated at the checkout.

I cannot locate my package after its been delivered?

We do not take any responsibility for stolen packages. 

All items are shipped with a tracking number which is updated on your order once your parcel has been dispatched.

If your order has been delivered by a service and you did not receive it please email us asap so we can start an investigation with the couriers.

Why is my package taking a while to get to me? 

Unfortunately any courier delays during Covid-19 and High volume periods are out of our control. Rest assured we will do everything we can to have your parcel delivered to you as soon as possible. 

 If you have any further questions, please don't hesitate to contact us at thatfifofam@hotmail.com